Our Commitment to Used Hyperbaric Chambers
Like any large capital purchase, you would expect that a hyperbaric chamber would provide its owner with years of service and retain a high residual portion of its value over time. Truth be told, they do! Our commitment is to locate quality chambers and to provide them at good value to our customers. Vice versa, we are dual hatted in this process and work just as hard to get a fair market price for those selling their equipment. In the end, we are looking to create Win-Win relationships between our buyers and sellers.

Purchasing a chamber through Hyperbaric Options LLC, is simple and safe. Below are the details and Frequently Asked Questions regarding purchasing a used chamber listed on our site.

The Eight Step Process

Step #1 Although obvious, the first step is to contact us so that we may answer any additional questions regarding equipment and to ensure that the chamber interests you is still available. At times, a chamber may remain listed until the end of our three day return policy.

Step #2 Once you have decided on the appropriate chamber we will send you an invoice, a copy of our Refund/Return policy (outlining the Three Day Grace Period return policy) and a “Welcome Letter” to walk you through the remaining steps. A similar agreement is sent to the Seller; this ensures that all parties involved are fully aware of the terms of sale. Both you, the Buyer, and the Seller are responsible to either scan and email or fax us a signed copy of this agreement.

Step #3 Upon agreement of the terms of sale and your review of the invoice, the next step will be to accept payment in full. As the broker of the sale, Hyperbaric Options LLC retains possession of the purchase funds until the three day grace period has ended.

Step #4 As the equipment listed on our site is Class II medical equipment, a prescription from a licensed physician or the appropriate business documents are necessary for purchase. These documents can be faxed or scanned and emailed to us.

Step #5 Upon receiving payment and a copy of your prescription or necessary business documents, we will forward your shipping information to the Seller. Note: We work with the Seller to ensure that the shipping process is as smooth as possible. Not only do we assist in preparing the shipping labels, we ensure that all items are accounted for and properly insured.

Step #6 Once your used chamber is on its way, we will forward the tracking information to the designated email of your choice. Note: Due to the value of the items being delivered, an adult must be available to sign at the time of delivery. Otherwise, the shipping company will make arrangements for a later date.

Step #7 When all of the equipment has arrived, we ask that you send us an email or call to notify us. This allows us to note the beginning date of the Three Day Grace Period. Should you need assistance with the setup of the chamber, our staff will be more than glad to assist you via phone and email.

Step #8 At the end of the Three Day Grace Period, we will release your purchase funds to the Seller. If for some reason you are not satisfied with your purchase, you MUST contact us ASAP to interrupt this process and to arrange for the return. We will always attempt to contact you at the end of this period. Otherwise, enjoy your chamber and expect a follow up from one of our team members as we look forward to sharing in your success!

Frequently Asked Questions...

When does three day grace period begin?

This Grace Period begins upon the arrival of ALL of the used equipment. Therefore, if one package is held up; your Grace Period will not begin until its arrival.

Can I pay with a credit card?

Yes, however the Seller is responsible for an additional 2.75% fee should you do so. What does this mean to you as a Buyer? It means that if you are planning to offer a lower amount than the listed price, you will have less bargaining power to work with. Vice versa, if you can pay cash/check or pay via wire transfer, most Sellers are willing to come down a few hundred dollars.

If I have a problem, who will service the chamber and equipment?

After the Three Day Grace Period, should any problems arise, we are more than happy to assist you in any way we can. However, we are not financially responsible for any of the equipment components or service. Some of the chambers we sell are still covered via the manufacturers original or extended warranty, in other cases; they are not! In the event that your chamber requires service or repair outside of the manufacturer’s warranty, you must contact the manufacturer of the equipment direct. However, if you would like to have us trouble shoot your problem before contacting the manufacturer we are glad to assist.

How do I know that the chamber will arrive in working condition?

Fact is, you don’t! Unforeseen events can occur despite the measures taken to prevent them. To the date of this writing (1/12/11) we have not had a used chamber arrive in less than satisfactory condition. Part of our process to ensure this is the enforcement of our Return/Refund Policy and total disclosure in regards to the current condition of the used equipment. Our Sellers are aware that your satisfaction is necessary to prevent a return. False representation only sets themselves up for failure. Long story short, honest representation of the product greatly reduces this risk.

More Questions?

Please send us your questions via our Contact page or call us direct at (888) HBOT.123